Work Group Solutions

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On Site Technical Services

Guaranteed 2-hour Response Time*
No Minimum or travel charges

Work Group Solutions provides fast, reliable on-site service for standalone and networked PC's, printers, monitors, and peripherals. No need to pack up your computer and take it to a shop, only to wait days or weeks for the service to be completed. Our technicians are ready to come to your location and fix your system. The perfect solution for network users. Eliminate downtime!

If you have a question, call the Helpdesk. Your first phone call is FREE, and many computer problems can be solved quickly over the phone. That's where experience counts.

Technicians are available by phone to answer your questions and diagnose problems. Many times our technicians will be able to explain what to do to fix your problem right over the phone.

(905)507-4793
7 days a week 8am - 12pm

When your request requires immediate on-site service, our technicians can be at your site in under 2 hours. Your first consultation is always free. Work Group Solutions has no "hidden charges," nor is there a minimum hourly charge. If our tech fixes your problem in 10 minutes, you only pay for ten minutes.

* 2-hour response included in Emergency Rate of $90/hr

Basic On-Site Service Prices
On-Site Service - Basic Rate (On-Site same business day)	$60/hr
On-Site Service - Emergency Rate (On-site within 2 hours)	$90/hr
Prices do not include any replacement or upgrade parts

Supported Hardware Platforms

Intel-based PC's, Workstations and Servers
Intel-based Laptops: Toshiba, Dell, Compaq, IBM
Hewlett-Packard & Lexmark Laser Printers
Epson, HP, Lexmark & Canon Inkjet Printers
Storage Peripherals:
    Tape Drives, Disk Storage Arrays, CD-ROM, Optical Disk
Imaging Peripherals:
    Scanners, Digital Cameras, Digital Video
Communication & Networking:
    Modems: Cable, ADSL, ISDN, Digital & Analog
    Networking: Hubs, switches, routers, NIC's, UPS,

Supported Software
Network Operating Systems: NT, Unix, AIX, NetWare
Microsoft Windows: 3.1, 95, 98, NT & 2000
Microsoft Office: Access, Excel, PowerPoint, Publisher & Word (All versions through 2000)
Microsoft Outlook and Exchange: Server & Client
Internet Applications: MS Internet Explorer, Netscape, Email & FTP
Imaging Applications: Adobe, AutoDesk, Corel, MetaCreations, Quark, Visio
Lotus Smartsuite & Notes
Database Applications: MSAccess, dBase, FoxPro, Filemaker
Backup Applications: ArcServe, Seagate Backup Exec

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