Work Group Solutions

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Tech Support

Talk to a LIVE PERSON when you have technical problems or questions

Calling for PC technical support can be a painful process. Often resulting in more questions than answers. Tired of calling a technical support line only to wait on hold for hours, or be forced to leave a voicemail? Also, having to call a different phone number for each software or hardware vendor.

Now you can call one number and get real answers for many common PC hardware & software issues. Our technicians are friendly and patient, ready to assist you with technical issues or questions.

Work Group Solutions provides LIVE technical support over the phone, via the web, and through remote software. Support is available 7 days a week, from 8am to 12pm at:

(905)507-4793

If On-Site support is necessary, Work Group Solutions can be at your location within 2 hours if necessary*
Our On-Site technicians are professional and friendly. For more information, please see our

On-Site Services Page

Supported Hardware Platforms

Intel-based PC's, Workstations and Servers
Intel-based Laptops: Toshiba, Dell, Compaq, IBM
Hewlett-Packard & Lexmark Laser Printers
Epson, HP, Lexmark & Canon Inkjet Printers
Storage Peripherals:
    Tape Drives, Disk Storage Arrays, CD-ROM, Optical Disk
Imaging Peripherals:
    Scanners, Digital Cameras, Digital Video
Communication & Networking:
    Modems: Cable, ADSL, ISDN, Digital & Analog
    Networking: Hubs, switches, routers, NIC's, UPS,

Supported Software
Network Operating Systems: NT, Unix, AIX, NetWare
Microsoft Windows: 3.1, 95, 98, NT & 2000
Microsoft Office: Access, Excel, PowerPoint, Publisher & Word (All versions through 2000)
Microsoft Outlook and Exchange: Server & Client
Internet Applications: MS Internet Explorer, Netscape, Email & FTP
Imaging Applications: Adobe, AutoDesk, Corel, MetaCreations, Quark, Visio
Lotus Smartsuite & Notes
Database Applications: MSAccess, dBase, FoxPro, Filemaker
Backup Applications: ArcServe, Seagate Backup Exec